At Tessiland, all shipments are trackable and handled by selected express couriers. You choose how to receive your order!
Choose the option that suits you best:
Shipping in Italy
The following options are available exclusively for deliveries within Italy.
Easy Shipping — Pickup Point
The ideal option for small orders or if you're often away from home. Choose the pickup point nearest to you (tobacconists, bookshops, newsagents, post offices). You'll receive an SMS when your parcel is ready and you'll have 10 days to collect it.
Processing: 24–48 working hours + transit 24/48h mainland, 72/96h islands.
Prepayment only: pickup points do not handle cash on delivery.
Standard Courier — Home Delivery
The convenience of receiving your parcel right at your door. The courier is automatically selected based on parcel weight and volume.
Processing: 48–72 working hours + courier transit time. During peak periods, delivery times may vary slightly.
Choose Your Courier
Prefer a specific courier? With Tessiland you can choose. A tiered rate that rewards your purchases:
International shipping
Tessiland ships to all of Europe. A dedicated promotional rate is active for 12 countries: Austria, Belgium, France, Germany, Luxembourg, Monaco, the Netherlands, mainland Spain, Portugal, Slovenia, Sweden and the United Kingdom.
The courier is automatically selected by Tessiland to ensure the best service.
Processing: 24–48 working hours + 2–5 days in transit.
We also ship to the rest of Europe, including countries outside the European Union such as Switzerland. Conditions vary by destination. Enter your address at checkout and you will see costs and delivery times right away.
For shipments to countries that apply customs duties or import taxes (non-EU countries, such as the United Kingdom), these charges are entirely at the customer's expense and will be requested by the customs authorities of the destination country upon delivery.
Tessiland cannot quantify in advance the amount of the duties, as it depends on the regulations in force in the destination country, on the type and on the value of the goods. If in doubt, we recommend checking your country's customs conditions before placing your order.
Shipments to countries outside Europe (United States, Latin America, Australia and others) are temporarily suspended. This is due to the ongoing revision of customs duties and international trade agreements. We will resume them as soon as possible.
Tracking and important information
With every order we automatically send an email with the tracking code. If you can't find it, check that your email address is correct and look in your Spam and Junk folders.
Once the courier's storage period has passed, the parcel is returned to our warehouse. In that case, we will refund the value of the order deducting the outbound and return shipping costs, which remain at the customer's expense.
Following the tracking is the easiest way to avoid any inconvenience.
In case of unjustified refusal of a cash-on-delivery order, this payment method will no longer be available for the customer's future orders.
- ☎ +39 0825 472307
- ✉ info@tessiland.com
- ? Monday to Friday 8:00–18:00 | Saturday 8:30–12:30
- ? Support in English with real operators, not bots
