Express Shipping... comfort tailored to you!
With Tessiland, you decide how to save!
We have designed solutions for every need: are you looking for maximum savings on small orders? Or do you prefer the total comfort of receiving everything at home for free with a nice stock of yarn?
■ IF YOU ARE IN ITALY (Domestic Shipping)
The following options (Pick-up Point and Carrier Choice) are valid exclusively for shipping within Italy.
✓ EASY SHIPPING (Pick-up Point - Italy Only)
The ideal option for small orders or if you are never at home!
Choose the partner shop nearest to you (tobacconists, newsstands, stationers). You will receive an SMS when the package arrives, and you have 10 days to pick it up!
HOW MUCH DOES IT COST?
The service is FREE with an order of just € 19.00.
For very small orders (under € 19.00), the cost is only € 5.90.
Preparation and handling times for PICK-UP POINT orders vary between 24 and 48 hours. Transit times must be added to this (usually 24-48h on the Italian peninsula).
» STANDARD SHIPPING (Home Delivery - Italy Only)
Maximum comfort for your big projects! Receive the package directly at your doorstep without having to travel.
HOW MUCH DOES IT COST?
Enjoy FREE SHIPPING with an order equal to or greater than € 39.00.
(Tip: Are you close to € 39? Add an extra ball of yarn to avoid shipping costs!)
For orders under € 39.00, the home delivery fee is € 5.90.
Preparation time varies between 48 and 72 hours + transit time. The choice of courier is automatically managed by the system based on weight/volume.
☆ CHOOSE YOUR PREFERRED CARRIER (Italy Only)
Do you want the security of your trusted courier? With Tessiland, you can choose. We have created a scalable rate that rewards your purchases:
- ORDERS UP TO € 39.00:
You pay standard shipping (€ 5.90) + the choice service fee (€ 2.50).
Total shipping and service: € 8.40. - ORDERS FROM € 39.00 TO € 49.00:
Shipping is FREE! You only pay the small contribution for choosing the courier (€ 2.50). - ORDERS OVER € 49.00:
EVERYTHING IS FREE! We gift you both the shipping and the courier choice service.
• INTERNATIONAL SHIPPING (Outside Italy)
For international shipments, the courier will be automatically selected by Tessiland to ensure the best service.
Unmissable offer for: Austria, France, Germany, Monaco, Slovenia, Belgium, Luxembourg, Netherlands, Spain (mainland), Sweden, Portugal, United Kingdom.
Orders between € 19 and € 59: shipping cost € 7.00.
Orders over € 59: shipping is FREE!
Delivery times for Europe: 24/48h processing + 2-5 days shipping.
⚠ CUSTOMS WARNING: In countries subject to customs duties (Non-EU), any extra charges are entirely the customer's responsibility.
⚠ NON-EU COUNTRIES - SERVICE TEMPORARILY SUSPENDED
IMPORTANT: Shipments to countries outside the European Union (excluding the UK) are temporarily suspended due to customs issues.
ℹ COST SUMMARY (ITALY)
- Pick-up Point: FREE over € 19.00 (otherwise € 5.90).
- Standard Home Delivery: FREE over € 39.00 (otherwise € 5.90).
- Carrier of Choice: Supplement of € 2.50 (FREE over € 49.00).
◊ HOW TO TRACK YOUR SHIPMENT
You will receive an email containing the tracking link.
⚠ ATTENTION
In case of unjustified refusal of "Cash on Delivery" orders (Italy only), the customer will lose the possibility of using this payment method in the future.
